Privacy policy

Effective Date: 2026-02-20

1. Introduction

Backyard Living Depot is a brand owned and operated by DG70X LLC ("we", "our", or "us"). We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and disclose personal information when you visit or make a purchase through our website, backyardlivingdepot.com (the "Service").

Backyard Living Depot operates as an online marketplace for outdoor living products. Orders may be processed, fulfilled, and shipped with the assistance of third-party supplier, warehouse, logistics, payment, ecommerce, fraud-prevention, analytics, and customer-support service providers.

By accessing or using the Service, you acknowledge that you have read and understood this Privacy Policy and agree to our collection, use, and disclosure of your information as described here. If you do not agree, please do not use the Service.

2. Definitions and Key Terms

  • Company: When this policy mentions "Company," "we," "us," or "our," it refers to DG70X LLC, operating Backyard Living Depot and responsible for your information under this Privacy Policy.
  • Website / Service: The website located at backyardlivingdepot.com.
  • Personal Data: Information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked to an individual or household.
  • Device: Any internet-connected device that can access the Service, including a phone, tablet, or computer.
  • IP Address: A number assigned to your device when it connects to the Internet.
  • Cookies: Small data files stored on your device that help websites work properly and remember preferences.
  • You: Any person who visits, browses, or makes a purchase through the Service.

3. Information We Collect

We may collect information when you:

  • Visit or browse our website
  • Create an account
  • Place an order
  • Contact customer support
  • Subscribe to marketing communications, where available
  • Fill out a form or respond to a survey

3.1 Information you provide

  • Name
  • Email address
  • Phone number
  • Shipping and billing address
  • Order details and communications with us
  • Return, refund, replacement, cancellation, or support request details

3.2 Information collected automatically

  • Device information and browser type
  • IP address
  • Pages viewed, time spent, and interaction data
  • Referring and exit pages
  • Links clicked and general website activity
  • Cookies and similar tracking technologies

3.3 Payment information

Payments are processed by third-party payment processors. We do not store full payment card numbers. Your payment information is handled by the payment processor according to its own policies and security procedures.

4. How We Use the Information We Collect

We may use your information to:

  • Process and fulfill orders, including payment processing, shipping, delivery coordination, returns, replacements, cancellations, and refunds
  • Coordinate with third-party supplier, warehouse, logistics, and fulfillment partners when needed to complete your order or resolve order-related issues
  • Provide customer service and respond to inquiries
  • Verify identity and prevent fraud and unauthorized transactions
  • Improve our website, products, services, and customer experience
  • Send transactional messages, including order confirmations, shipping updates, return instructions, refund updates, and policy updates
  • Send marketing communications where permitted by law and your preferences. You can opt out at any time.
  • Comply with legal obligations and enforce our terms and policies

5. Information from Third Parties

We may receive information from third parties in the following situations:

  • Payment processors, such as fraud-prevention signals and payment confirmation
  • Shipping carriers and logistics providers, such as delivery status, shipment tracking events, and delivery issue updates
  • Supplier, warehouse, and fulfillment partners, such as order fulfillment status, product availability, return authorization information, and replacement coordination details
  • Analytics and advertising providers, such as site usage and campaign performance data, where applicable
  • Service providers that help operate our store, such as ecommerce platform tools, customer support systems, fraud-prevention services, and communication tools

We use third-party services to operate the store, process orders, coordinate fulfillment, improve the Service, prevent fraud, provide customer support, and comply with legal obligations.

6. Sharing Your Information

We may share your information with:

  • Ecommerce platform and website service providers who help us operate the Service
  • Payment processors who process payments and help prevent fraud
  • Supplier, warehouse, fulfillment, and logistics partners who help process, fulfill, ship, deliver, return, replace, or resolve issues with your order
  • Shipping carriers who deliver products and provide tracking or delivery updates
  • Customer support and communication tools that help us respond to your inquiries
  • Analytics and advertising providers that help us understand website usage and improve our marketing, where permitted by law
  • Fraud prevention and security partners to protect our customers and our business
  • Legal and regulatory authorities when required to comply with law, legal process, or valid requests
  • Business transfers in connection with a merger, acquisition, financing, restructuring, bankruptcy, or sale of assets, where your information may be transferred as part of the transaction

We do not sell your personal information in exchange for money. We also do not share your personal information with third parties for their own direct marketing purposes unless you have given consent where required by law.

7. Cookies and Similar Technologies

We use cookies and similar technologies to operate the Service and improve your experience, such as to:

  • Remember preferences and settings
  • Keep the shopping cart and checkout functions working properly
  • Understand website usage and performance
  • Help prevent fraud and improve security
  • Support analytics and advertising, where applicable and permitted by law

You can control cookies through your browser settings. Disabling cookies may affect some features of the Service.

8. Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect your personal information, including:

  • SSL encryption where supported
  • Access controls to limit internal access to necessary personnel and service providers
  • Secure ecommerce platform and payment processor tools
  • Fraud-prevention and account-security measures

No method of transmission over the Internet or method of electronic storage is 100% secure. We cannot guarantee absolute security.

9. Data Retention

We keep personal information only as long as necessary to fulfill the purposes described in this policy, including providing the Service, fulfilling orders, processing returns or refunds, providing customer support, complying with legal obligations, resolving disputes, preventing fraud, and enforcing agreements.

10. Your Rights

Depending on your location, you may have rights regarding your personal information, such as:

  • Request access to your personal information
  • Request correction of inaccurate information
  • Request deletion of your personal information, subject to legal and operational limits
  • Opt out of marketing emails at any time
  • Request information about how your personal information is used or shared

To exercise these rights, contact us at support@backyardlivingdepot.com.

11. Children's Privacy

Our Service is not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If you believe a child has provided us personal information, please contact us so we can delete it.

12. International Data Transfers

Your information may be processed in the United States or other locations where our service providers operate. If information is transferred outside your jurisdiction, we take reasonable steps to protect it in accordance with this Privacy Policy.

13. Links to Other Websites

Our Service may contain links to third-party websites. We are not responsible for the content, privacy practices, or security of those websites. We encourage you to review their policies before providing information.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes take effect when posted on this page with an updated effective date. Your continued use of the Service after any update indicates your acceptance of the updated policy.

15. Contact Us

If you have any questions about this Privacy Policy, please contact us: